Unit 2, Eliburn Office Park, Livingston, EH54 6GR
+441506668613

Category: VOIP

Providing IT support and solution to small and medium businesses. Servicing Edinburgh, Livingston, Fife and surrounding areas. Responsive, Flexible, Professional and friendly local support.

ISDN To be Switched Off

With BT Openreach officially setting the timeframe for switching off PSTN/ISDN, we look at what this means for businesses. ISDN an PSTN Integrated Services Digital Network (ISDN), which really came into being in the 1990s, is a set of communication standards that are used for simultaneous digital transmission of voice, video, data, and other network…
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Panasonic PBX Telephone Systems Discontinued – 2023

As Panasonic has announced the closure of its Business Communications arm over the next two years and its UK office this month.  Those with Panasonic phone systems may want to think about replacing their phone system to ensure business continuity. Why Are The Panasonic PBX Telephone Systems Discontinued? In recent years Panasonic has worked hard…
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Convert more website visits to sales

For many businesses our website are brochures, a modern day shop window. Offering a gimps into what our business can do for them. Getting visitors to your site is one thing but how do you get them to move beyond just browsing your page to actually walking in and buying something. Simple! Talk to them.…
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3CX offers new PUSH support for seamless remote working with iOS App

https://www.3cx.com/blog/releases/ios-app-remote-working-update-5/

Can your business survive the Coronavirus

Business is all about managing risks. Monitoring the landscape and the Coronavirus has the potential to disrupt business. What risks are your business subjective to Individual staff quarantined.  An interview with Matt Hancock (See here). Advised the government have the power to force individuals in to compulsory isolation to  help control the spreading of this…
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The Edinburgh Grand Case Study by Mear Technology

Case Study: The Edinburgh Grand – IT Support – BlackBX wifi – Ubiquiti Wifi – Office 365

Mear Technology are very pleased to publish their very first Case Study. Please click the link below  

3CX It’s here! Update 5 brings even less PBX Admin It’s here! Update 5 brings even less PBX Admin

We recently released the BETA of v15.5, Update 5 and the feedback we received was very positive. Partners and users alike enjoyed the improvements we made in this update as well as the new features we have added. In case you missed the BETA, below is a synopsis of what is included in this update: Improved server…
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Cortana Integrated With Skype

Microsoft has added its talking digital assistant ‘Cortana’ to Skype to provide ‘contextual assistance’, which could help Skype users in their online chats. What Kind of Assistance? The idea is that the digital assistant can use its AI to pick up on what is being said in a Skype chat and then help to provide…
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Watch “Transferring a call with the 3CX Web Client” on YouTube

With 3cx v15.5 yiu now have 3cx web client. A new powerful way to manage your extension. Our 3cx clients will be getting this update over the next couple of weeks. (Look out for the email)

3CX SBC is Now Available on Debian!

3CX has been making massive changes and is now a multi-platform PBX – available on Windows, Linux (Debian 8) and in the cloud. It’s only natural that the 3CX SBC would be multi-platform too. Up until now, the 3CX SBC was available on Windows and Raspberry Pi. With this latest release the 3CX SBC also supports…
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