Job Vacancies

Providing IT support and solution to small and medium businesses. Servicing Edinburgh, Livingston, Fife and surrounding areas. Responsive, Flexible, Professional and friendly local support.

Notice to Recruiters and Staffing Agencies

Mear Technology will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.

Agency must obtain advance written approval from Mear Technology to submit resumes, and then only in conjunction with a valid fully-executed contract for service and in response to a specific job opening.

Mear Technology will not pay a fee to any Agency that does not have such agreement in place. Nor will we accept a claim of a candidate unless the Agency has entered in to a signed contract with Mear Technology.

Why work at Mear Technology

Mear Technology value our staff members we treat them as our family. You will be part of a close team who value you as an individual. We will assist your growth and support your development.

Our offices offer a bright clean and spacious work environment. It is all  about work though, to help balance work and play we have a three-in-one games table (pool/air hockey/table tennis).

For fitness we have recently introduced a treadmill. Our team utilise this for a workout during breaks. For those wanting to venture outside for fresh air there are some lovely walks.

Job Vacancies! Browse our current available positions

Apply today we will keep you on file!

IT Support Engineer

Posted:5th March 2024
£26,000 to £32,000 dependent on experience

Full-Time - Office-based.

Unleash your IT passion: Join our supportive team as a 2nd Line IT Support Technician!

Do you thrive on solving tech puzzles and exceeding client expectations? Are you driven by a thirst for knowledge and ready to join a team that feels like family? If so, we want to hear from you! Mear Technology, a forward-thinking IT support and managed service provider, is searching for a passionate and skilled 2nd-line IT Support Technician to join our growing team.


Why you'll love working here:

  • Make a real impact: Be part of a team that delivers exceptional service to clients across central Scotland. Help businesses thrive by tackling their tech challenges head-on.
  • Continuous learning: Never stop growing! We invest in your development with funded training opportunities and encourage exploring new technologies.
  • Supportive team: Join a close-knit team where collaboration and mentorship are key. We celebrate each other's successes and have fun along the way (think pool tables, air hockey, and table tennis!).
  • Competitive perks: Enjoy a competitive salary, company pension, IT hardware at cost, 28 days of holiday (with a festive perk! *), and travel opportunities.

What you'll do:

  • Provide technical support to diverse clients, troubleshooting hardware, software, and network issues.
  • Be a proactive problem-solver, identifying and resolving complex queries efficiently.
  • Collaborate with colleagues and escalate challenges for quick solutions.
  • Assist with projects like Office 365 migrations and client onboarding.
  • Generate client proposals for new hardware and manage installations.
  • Grow your skills and knowledge to stay ahead of the tech curve.

What we're looking for:

  • 3+ years of experience in a helpdesk role and a passion for technology.
  • Engaging Customer relations skills with a passion for helping and being helpful.
  • Strong understanding of networks, protocols, and internet technologies.
  • Experience with Windows, Apple, Microsoft 365, and common end-user devices.
  • Excellent communication and interpersonal skills, both written and verbal.
  • A team player with a positive attitude and a drive to learn.

Bonus points if you have:

  • Experience with PowerShell and other scripting languages (Bash/BAT/VBS), and various IT platforms.
  • Industry certifications like Cisco, Microsoft, or Linux.
  • Knowledge of Apple MacOS, mobile platforms, cloud solutions, and backup systems.

Ready to join the Mear Technology family?

We want to ensure that all applicants have a fair and equal chance, so we’re using a TestGorilla assessment ( This minimizes unconscious bias in our hiring process. Successful candidates will be invited to a job interview.

Have your CV ready and start your application this process is a series of 4 tests and will take approximately 51 mins excl. file upload(s) to complete.

Remember, a top-class IT support engineer not only resolves IT issues but also maintains positive client relationships. If you embody these qualities, we’d love to hear from you! 🌟

Feel free to reach out if you have any further questions or need additional information! 😊

* Over the Xmas period we reduce our staff base and work from home on a rota basis. Typically covering 2-3 days over the 2-week festive period. This essentially means that staff gain an extra 2-4 days of holidays. This is arrangement has been in place for 12 years but is at the discretion of management.

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