Unit 2, Eliburn Office Park, Livingston, EH54 6GR
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Category: Sales

Providing IT support and solution to small and medium businesses. Servicing Edinburgh, Livingston, Fife and surrounding areas. Responsive, Flexible, Professional and friendly local support.

Featured Article : ‘AI Washing’ – Crackdown

The US investment regulator, the Securities and Exchange Commission (SEC), has dished out penalties totalling $400,000 to two investment companies who made misleading claims about how they used AI, a practice dubbed ‘AI Washing’.  What Is AI Washing?  The term ‘AI washing’ (as used by the investment regulator in this case) refers to the practice of…
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Featured Article : Doorbell Ding Dong

After the Amazon-owned ‘Ring’ video doorbell company’s recent major subscription price hike across its range caused anger and made the news, we look at what customers have said and if there’s a way to beat the price hike.  Ouch!  Ring has angered customers and received some negative publicity after announcing that starting on 11 March…
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Offer: December Phone System

Are you considering replacing/upgrading your phone system? Needing to move from an Analogue to a VOIP system ahead of the BT Switch off? Complete your order application in December and get Free installation on your phone system*. *Offer is based on 24-month leased contract supplying 3CX Pro licence (Not Enterprise). Buy in December for installation…
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Featured Article : Subscription Sales Scrutiny

Following the news that US Federal regulators have sued Amazon, alleging that people have been “tricked” into buying hard-to-cancel Prime memberships, we take a closer look at ‘inertia selling’.  What Happened With Amazon Prime Subscriptions?  Back at the end of June, the US Federal Trade Commission (FTC) announced that it was taking action against Amazon.com…
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What's All The Fuss About ChatGPT?

Featured Article : What’s All The Fuss About ChatGPT?

In this article, we look at what ChatGPT is, what it can do, and what type of businesses could get the most out of it. What Is ChatGPT?  Released by OpenAI in November 2022, ChatGPT is a free, text-based AI Chatbot that can answer questions, write essays seemingly on any subject, tell jokes, write literary parodies,…
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Why is Data Science … Big?

In this article, we look at what data science is, and what is driving its growth and value to businesses and organisations worldwide. Data Science Data science uses multiple disciplines, scientific methods, and processes (e.g. domain expertise, programming skills, data engineering, data preparation, data mining, predictive analytics, machine learning, data visualisation, and knowledge of mathematics…
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Tech News : Google Provides Insights Into Search Rankings

Google has announced that (US first) Google Search users can click into details that show how their search-result matched certain search-terms (context), thereby giving a further tantalising glimpse into how specific rankings/search engine results are arrived at. ‘About This Result’ Panel Google says that clicking the three dots next to most of its search engine…
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Featured Article : What Does “Right-To-Repair” Actually Mean?

In this article, we look at the right-to-repair movement, where it comes from, and how it’s progressing. The Right-To-Repair The ‘right-to-repair’ is a movement that seeks to have rules/legislation passed that forces manufacturers (e.g. of appliances, electrical products, white goods and more) to make parts (and information) available to end customers, not just approved/authorised repairers,…
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Panasonic PBX Telephone Systems Discontinued – 2023

As Panasonic has announced the closure of its Business Communications arm over the next two years and its UK office this month.  Those with Panasonic phone systems may want to think about replacing their phone system to ensure business continuity. Why Are The Panasonic PBX Telephone Systems Discontinued? In recent years Panasonic has worked hard…
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PC Sales Get Biggest Boost in 10 Years From Remote Working

Global tech market analysts Canalys have reported that the worldwide PC market has received its biggest sales boost in 10 years as remote working fuels the ongoing digital transformation. Highest Full-Year Growth Since 2010 Canalys reported on 11 January that the global PC market ended 2020 on a high with 25 per cent sales growth…
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