Providing IT support and solution to small and medium businesses. Servicing Edinburgh, Livingston, Fife and surrounding areas. Responsive, Flexible, Professional and friendly local support.
Following 8.5 million Microsoft devices being hit by a faulty software update from CrowdStrike causing global chaos, we look at what happened, how, and why. The Worst Cyber Event In History The scale of effects of the disruption caused make this event, which began on 18 July (Microsoft) or 19 July (according to CrowdStrike), makes…
Read more
Following Apple’s 5-day Worldwide Developers Conference (WWDC24) last week at Apple Park in Cupertino, California, we take a look at the many new products announced and their key features. Showcasing New Products At Apple’s WWDC24 from June 10 to June 14, Apple showcased a variety of updates and advancements across its software platforms, including iOS, iPadOS,…
Read more
Following a recent AWS survey showing that data-driven SMBs who also adopt AI more quickly and make better use of it are financially outperforming their peers, we look at ways your business could do the same. The Key Findings Of The Report A recent study by S&P Market Intelligence, commissioned by Amazon Web Services (AWS),…
Read more
The new AI-powered Windows ‘Recall’ feature that takes 5-second screenshots to generate a searchable timeline of everything a user has interacted with has prompted security and privacy concerns. What Is Recall? The Recall feature for Windows (currently in preview status) is a new feature that’s exclusive to Microsoft’s forthcoming Copilot+ PCs. Recall takes snapshots of…
Read more
It’s been reported in Chinese state media that Microsoft has asked at least 100 employees to consider relocating to other countries. Why? It’s been reported that Microsoft has asked hundreds of its China-based employees, particularly those involved in cloud computing and AI, to consider relocating to other countries. It’s thought that this decision was prompted…
Read more
International omnichannel retailer of technology products and services, Currys, has selected Accenture and Microsoft to deliver the core cloud technology infrastructure that will enable it to leverage the latest generative AI technologies. Accenture? Accenture is a US multinational professional services company (IT services, cloud, data, AI, and consulting) headquartered in Dublin, that helps leading businesses,…
Read more
LinkedIn is testing a ‘Premium Company Page’ subscription service for SMEs which includes AI-produced content and tools to grow follower counts, as well as other features to raise the profiles of subscribers. What Is It? LinkedIn says the LinkedIn Premium Company Page is: “a subscription to help you make your Page stand out and convert more…
Read more
After trying to dismiss a lawsuit from HP customers angry at a firmware update (meaning that their HP printers wouldn’t work with third-party ink cartridges), we look at how HP is answering the arguments within the antitrust ink cartridge lawsuit and what the implications could be for customers. The Lawsuit Back in January, printing premier…
Read more
Here we look at some of the latest WhatsApp updates and the value and benefits they deliver to users. Search Conversations By Date For Android The first of three new updates of significance for WhatsApp is the “search by date” function for individual and group chats on Android devices. Previously, this function had been available…
Read more
Following the recent boardroom power struggle that led to the sacking and reinstatement of OpenAI boss Sam Altman, Microsoft’s relationship with OpenAI is now under US and UK antitrust scrutiny. What Happened? A recent boardroom battle at OpenAI (ChatGPT’s creator and working partner of Microsoft), led to the rapid ousting of OpenAI’s boss Sam Altman…
Read more
