Case Study – Live Streaming Platform

Providing IT support and solution to small and medium businesses. Servicing Edinburgh, Livingston, Fife and surrounding areas. Responsive, Flexible, Professional and friendly local support.

VIVE Events

CLIENT BACKGROUND

VIVE are an independent live event production agency, specialising in corporate events.  Whether it be a glittering awards ceremony, motivational conference, captivating product launch, or an inspirational charity ball, we deliver events with passion, creativity and expertise.

BUSINESS CHALLENGE

In 2020 the Covid-19 Pandemic closed many business and changed everyone’s lives. Certain industries were hit hard like hospitality, events, tourism and creative arts. VIVE found themselves with their next years line up cancelled. Always ready for a Challenge VIVE ceased the opportunity to re-invent their services and deliver Live Streamed events via a custom built platform.

SERVICES SUPPLIED

  • Consultancy
  • Development
  • Hosting

The Solution

Mear Technology Ltd provided technical services to split the core IT services from the parent company’s network. This included migrating all telecoms services, email and file data while maintaining business operations.

We:

  • Completed handover and lock out of previous IT vendor.
  • Supplied Microsoft Office365 and migrated all licences seamlessly from the previous vendor.
  • Supplied and installed a VOIP telephone system initially into temporary offices then moved to The Edinburgh Grand once the build was handed over.
  • Worked with NET2 door entry provider to ensure the installation running on top of the Network went smoothly.
  • Worked with the installers of the corporate WiFi during the installation. The original contractor ran in to issues and was unable to complete the project. Mear Technology Ltd stepped in and took over the project to ensure that the Edinburgh Grand was able to open with fully operational services.
  • Consulted with furniture builders to ensure the bespoke reception desk was able to support the IT equipment required.
  • Delivered and distributed a leased line and subdivided the connection to commercial lets within the building.
  • Worked with BLACKBX to deliver a superb guest WiFi experience.

THE RESULTS

The Edinburgh Grand was able to meet its opening and operational deadlines working with Mear Technology. The Edinburgh Grand have entrusted us to collaborate on other projects and take over the entire group’s IT Support and Network management.

“Mear Technology were the right fit for us from the start. They listened to our requirements and helped advise and deliver the solutions we required. Ongoing support has been exceptional dealing with 3rd parties and allowing me to concentrate on the business. I could not be happier working with Mear Technology.”

Gavin MacLennan – General Manager, Lateral City

SEE WHAT WE CAN DO FOR YOU

Mear Technology Ltd provide a range of services and are the first point of call for our customers ahead of any IT services/decisions.

Call us on 01506 668 613