Unit 2, Eliburn Office Park, Livingston, EH54 6GR

Category: Tutorials

Providing IT support and solution to small and medium businesses. Servicing Edinburgh, Livingston, Fife and surrounding areas. Responsive, Flexible, Professional and friendly local support.

Featured Article : Google’s Answer To Copilot

In this article, we take at what Google’s ‘Duet’ is, it’s features and potential benefits to businesses, and the price.  Duet  Introduced in May this year, Duet AI in the Google Cloud is essentially Google’s answer to Microsoft’s Copilot. Duet is a paid-for, “always on” AI assistant and “collaborator” that is embedded within (and works across) all the Workspace…
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Migrating to Microsoft Office 365 user experience

Supported Migration scenarios. Mear Technology help customers migrate to office 365 reducing the challenges and delivering solutions to organisations that have grown up in other environments. Are Technical team will be on hand to assist with the progress. One part of the migration is moving the business emails. The following article is used to demonstrate…
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Using Outlook’s ‘Send As’ feature

Outlook has a built in feature which allows users to send mail acting as another user, shared mailbox, or group. This quick guide will introduce the feature, how you can enable it in your outlook and how you can start using it. What it is The “Send as” feature does exactly what you think it…
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Why allowing staff to use their own devices is a risk

On the 1st of April 2023, 3CX broke the news that their latest release had been impacted by a supply chain attack. Their latest release had a malicious payload installed into it. This had been in turn pushed out to all 3CX customers that used the Desktop version of 3CX. In most cases, corporate Antivirus…
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Company Sharepoints not Syncing via OneDrive

There is an annoying issue with customers who normally access Sharepoint via OneDrive and file explorer. This issue prevents users from getting the same experience as their colleagues. While there are a few reasons why users can not synchronise their company Sharpoint via OneDrive, we will discuss one particular reason here assuming you have completed…
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Public Wifi risks for employees

Free public Wi-Fi can be a convenient option for employees who need to access the internet while on the go or away from the office. However, it is important to note that using free public Wi-Fi can also put your company’s sensitive information at risk. One major issue with using free public Wi-Fi is that…
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Exclaimer iPhone signatures are not right

How to setup an iPhone to always send in HTML Note: By default, an iPhone will always send new messages in Plain Text unless any formatting has been applied to the text. If formatting has been applied to the text, such as making the text bold or italic, then it will send the message in HTML.   Follow…
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OUTLOOK: Keep important email folders at the top

You know what they say, out of sight, out of mind. That isn’t such a good thing when it comes to important email folders. Keep your priority folders prominent in Outlook so they’re always at the top of your list.

OUTLOOK: Set your Out of Office auto-response message

Pack that sunscreen and put on those sunglasses, because it’s time for a getaway. Just one thing left to do and that’s switch on your Out of Office. Let customers and colleagues know you’re away and who they should contact.

OUTLOOK: Make a new contact automatically

Who has the time to manually create new email contacts?  If you’re still relying on old emails or autocomplete, we have just the thing for you. Here’s how to create a new contact quickly and keep your contacts up to date.

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