Category: IT Support

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Featured Article : Microsoft Asks Hundreds Of Employees In China To Re-Locate

It’s been reported in Chinese state media that Microsoft has asked at least 100 employees to consider relocating to other countries.  Why?  It’s been reported that Microsoft has asked hundreds of its China-based employees, particularly those involved in cloud computing and AI, to consider relocating to other countries. It’s thought that this decision was prompted…
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Featured Article : New Yahoo & Google Guidelines For Bulk Emails

With newly expanded Google and Yahoo guidelines for high-volume emailers coming into force from the 1st of February, we look at what needs to be done to comply.  Why? As Google says about the reason for the new guidelines: “we’ll require bulk senders to authenticate their emails, allow for easy unsubscription and stay under a reported…
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Featured Article : Amazon Launching ‘Q’ Chatbot

Following on from the launch of OpenAI’s ChatGPT, Google’s Bard (and Duet), Microsoft’s Copilot, and X’s Grok, now Amazon has announced that it will soon be launching its own ‘Q’ generative AI chatbot (for business).  Cue Q  Amazon has become the latest of the tech giants to announce the introduction of its own generative AI…
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Featured Article : UK Proceeds With iPhone ‘Batterygate’ Case

The so-called ‘Batterygate’ iPhone throttling case has been given the go-ahead by UK’s Competition Appeal Tribunal which could mean a near $1 billion (£853 million) damages payout to affected Apple customers.  What Is ‘Batterygate’?  Batterygate refers to a 2017 software update to iPhones by Apple that customers reported had slowed older iPhones down. It was…
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Featured Article : Safety Considerations Around ChatGPT Image Uploads

With one of ChatGPT’s latest features being the ability to upload images to help get answers to queries, here we look at why there have been security concerns about releasing the feature.  Update To ChatGPT  The new ‘Image input’ which will soon be generally available to Plus users on all platforms, has just been announced…
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Featured Article : Google’s Bard Now Manages Your Email

Google has announced that it is embedding its ‘Bard’ chatbot into its apps and services with the launch of ‘Bard Extensions’.  Bard  In a similar way to Microsoft’s Copilot, Google’s own ‘Duet’ (for Google Cloud users), and Salesforce’s Einstein Copilot, Google is giving users an embedded chatbot assistant that works across its apps to leverage…
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Featured Article : Temporary Climb-Down By UK Government

In an apparent admission of defeat, the UK government has conceded that requiring scanning of platforms like WhatsApp for messages with harmful content, as required in the Online Safety Bill, is not (currently) feasible.  The ‘Spy Clause’  Under what’s been dubbed the ‘spy clause’ (Clause 122) in the UK’s Online Safety Bill, the government had stated…
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Featured Article : Google’s Answer To Copilot

In this article, we take at what Google’s ‘Duet’ is, it’s features and potential benefits to businesses, and the price.  Duet  Introduced in May this year, Duet AI in the Google Cloud is essentially Google’s answer to Microsoft’s Copilot. Duet is a paid-for, “always on” AI assistant and “collaborator” that is embedded within (and works across) all the Workspace…
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Microsoft Teams and Outlook go down for thousands of Microsoft 365 users

Downdetector.com, a website that monitors service interruptions, has recorded a significant number of global reports of issues with various services such as Teams, Outlook, Microsoft 365, and Xbox Live. These reports are gathered from a variety of sources, including user submissions. Microsoft is currently looking into an interruption that has caused thousands of users worldwide…
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Smart Products Have Just 2 Years Of Life

Could New Smart Products Have Just 2 Years Of Life?

Consumer champion Which? says that high-end smart products may lose features and functionality, or become a hacking risk, after as little as two years because manufacturers may stop tech updates.  Stopping The Smart Updates Limits Lifespan  Which? says it discovered the risk after analysing smart appliances in six key household product areas – washing machines,…
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