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Category: GDPR

Providing IT support and solution to small and medium businesses. Servicing Edinburgh, Livingston, Fife and surrounding areas. Responsive, Flexible, Professional and friendly local support.

Featured Article : A Big Stink About Ink

After trying to dismiss a lawsuit from HP customers angry at a firmware update (meaning that their HP printers wouldn’t work with third-party ink cartridges), we look at how HP is answering the arguments within the antitrust ink cartridge lawsuit and what the implications could be for customers. The Lawsuit Back in January, printing premier…
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Featured Article : Tesla Robotaxi In August

Following a fall in Tesla EV sales and profits, Tesla boss Elon Musk has announced that he’ll be unveiling a ‘Robotaxi’ on August 8 this year.  May Swap Lower Cost EV For Robotaxi  Reports initially indicated that Mr Musk’s Tesla company would be abandoning its plans to build a lower-cost EV (the Model 2) in favour…
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Featured Article : Google Deleting Millions Of Users’ Incognito Data

As part of a deal to resolve a class action lawsuit in the US dating back to 2020, Google has said it will delete the incognito mode search data of millions of users.  What Lawsuit?  In June 2020 in the US, three Californians named Chasom Brown, Christopher Castillo, and Monique Trujill (along with William Byatt…
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Featured Article : ‘AI Washing’ – Crackdown

The US investment regulator, the Securities and Exchange Commission (SEC), has dished out penalties totalling $400,000 to two investment companies who made misleading claims about how they used AI, a practice dubbed ‘AI Washing’.  What Is AI Washing?  The term ‘AI washing’ (as used by the investment regulator in this case) refers to the practice of…
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Featured Article : Don’t Ask Gemini About The Election

Google has outlined how it will restrict the kinds of election-related questions that its Gemini AI chatbot will return responses to.  Why?  With 2024 being an election year for at least 64 countries (including the US, UK, India, and South Africa) the risk of AI being misused to spread misinformation has grown dramatically. This problem…
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Featured Article : TikTok Termination?

A recent US congressional vote means that TikTok and its parent company’s alleged ties with the Chinese Communist Party must be severed within six months or the popular TikTok app must be sold, thereby banning it in the US.  The Vote   The unanimous Energy and Commerce Committee vote (50-0) in favour of forcing TikTok’s…
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Featured Article : WhatsApp Updates

Here we look at some of the latest WhatsApp updates and the value and benefits they deliver to users.  Search Conversations By Date For Android  The first of three new updates of significance for WhatsApp is the “search by date” function for individual and group chats on Android devices. Previously, this function had been available…
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Featured Article : Try Being Nice To Your AI

With some research indicating that ‘emotive prompts’ to generative AI chatbots can deliver better outputs, we look at whether ‘being nice’ to a chatbot really does improve its performance.  Not Possible, Surely?  Generative AI Chatbots, including advanced ones, don’t possess real ‘intelligence’ in the way we as humans understand it. For example, they don’t have…
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Featured Article : Doorbell Ding Dong

After the Amazon-owned ‘Ring’ video doorbell company’s recent major subscription price hike across its range caused anger and made the news, we look at what customers have said and if there’s a way to beat the price hike.  Ouch!  Ring has angered customers and received some negative publicity after announcing that starting on 11 March…
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Featured Article : Google’s AI Saves Your Conversations For 3 Years

If you’ve ever been concerned about the privacy aspects of AI, you may be very surprised to learn that conversations you have with Google’s new Gemini AI apps are “retained for up to 3 years” by default.  Up To Three Years  With Google now launching its Gemini Advanced chatbot as part of its ‘Google One AI…
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