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Author: Mike

IT Support for SMB

Emotet: A Million Bucks per Incident

In the light of a reported recent victory by Europol in trying to stop the particularly dangerous Emotet malware, we look at what it is, how it is spread, and how to try and guard against it. What Is Emotet? Emotet is a computer malware program, believed to be Russian in origin, that was originally…
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What Is Zero Trust?

With mobile computing, software-as-a-service (SaaS), and now remote working moving the focus of IT security away from the traditional perimeter, this article looks at what a Zero Trust approach is and how it can help. More Complex Demands The belief among many IT security experts is that a traditional perimeter-based security approach may no longer…
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PC Sales Get Biggest Boost in 10 Years From Remote Working

Global tech market analysts Canalys have reported that the worldwide PC market has received its biggest sales boost in 10 years as remote working fuels the ongoing digital transformation. Highest Full-Year Growth Since 2010 Canalys reported on 11 January that the global PC market ended 2020 on a high with 25 per cent sales growth…
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WhatsApp To Share Users’ Personal Info

In a change to WhatsApp’s privacy policy from next month, users outside of Europe will have to agree to share their personal information with WhatsApp’s owner Facebook or leave the app. Outside Europe From February 8, 2021, a compulsory aspect of continuing to use WhatsApp outside the EU and EEA will be to agree to…
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Brexit – Temporary Data Adequacy Granted to the UK

Worries about the disruption of the flow of data and the effect of this on trade between the UK and EU countries with Brexit have been addressed by the granting of controversial, short-term data adequacy status to the UK. What Is Data Adequacy? For third countries, i.e. those outside the European Economic Area (EEA) of the…
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Microsoft’s New Password Manager Works Across Multiple Devices and Browsers

Microsoft has announced that its new Authenticator App will also work as a password manager which will allow passwords to be synced across desktop and mobile devices (iOS and Android) as well as Edge and Google Chrome browsers. Free Authenticator The free Microsoft Authenticator app is currently only available as a public preview version in…
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AI in 2021 For Small Businesses

In this article, we look at some of the ways that SMEs can access and use AI to improve efficiency and add value. SMEs Optimistic About AI Contrary to a popular belief that AI may still be a little ‘pie in the sky’ for many SMEs, an Adecco study (2017) showed that small businesses are…
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2020’s Big Tech Story Round-Up

As 2020 draws to a close, here is look back on some of the biggest tech stories and issues in the year that was dominated by the effects of a global pandemic. Disastrous The shocking death toll and infection rates, the lockdowns, hardship, and job losses for large numbers of the population, huge pressure on…
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Staying Safe Online This Christmas

With Christmas just around the corner here are some suggestions for how you and your loved ones can stay safe online over this festive period and beyond. The Shift Online The pandemic has prompted a huge shift online this year for work and now, with the second wave in full flight, for online shopping.  Back…
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Retail Adapting To Pandemic Christmas and Beyond

With the UK facing different rules and lockdowns, there’s evidence that retailers are trying to overcome their significant challenges by becoming more agile and adapting where possible. High Street Decline Prior to the pandemic, those with bricks and mortar shops in UK high streets were already facing challenges.  Research from 2018 (Statista), for example, showed…
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