Unit 2, Eliburn Office Park, Livingston, EH54 6GR
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Month: May 2021

IT Support for SMB

Featured Article – The Issue of Push Payment Fraud Reimbursement

With Barclays Bank recently publishing the figures of refunds it made to customers who fell victim to authorised push payment (APP) fraud, there have been calls for greater transparency and reform to the current (voluntary) reimbursement code. Authorised Push Payment (APP) Fraud APP refers to situations where consumers have used a bank transfer to pay…
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Our new office is dressed appropriately

Keith at The Sign Shop helped us dress our new office by designing and fitting our new signs. Keith also did signs for Vive Events who occupy the unit below us. We are very pleased with the final product and would recommend Keith in heartbeat. The Sign ShopStonerigg Works, Upper Bathville, Armadale, West Lothian, EH48…
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Tech Insight – Tech Insight: What Are Firewalls?

In this article, we take a brief look at what a firewall is, what types there are, and the benefits and drawbacks of firewalls. Firewall A firewall is a network security system that can monitor and control incoming and outgoing network traffic based on predetermined security rules.  Based on these rules, it decides whether to…
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Featured Article : Image Optimisation

In this article we look at image optimisation, the different types of compression and image files, and how files different file formats can be compared and best used. Vectors or Bitmaps? Raw, digital image files start as either vectors or bitmaps/rasters/pixel maps. Bitmaps are made from pixels whereas vectors are made using mathematical formulas, co-ordinates…
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ISDN To be Switched Off

With BT Openreach officially setting the timeframe for switching off PSTN/ISDN, we look at what this means for businesses. ISDN an PSTN Integrated Services Digital Network (ISDN), which really came into being in the 1990s, is a set of communication standards that are used for simultaneous digital transmission of voice, video, data, and other network…
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Tech Insight – What Is An API?

In this article, we take a brief look at what APIs are, why they are important, and how they are they are used. What Is An API? An Application Programming Interface (API) is intermediary software that allows different applications to talk to each other. In essence, it delivers your request to a provider and then…
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Tech Insight – The Global Microchip Shortage

With the world facing a considerable semiconductor microchip shortage, we take a look at the causes and effects of the shortage plus some potential solutions. Why Is This Important? Microchips are now included in virtually everything from watches to white goods and crucially in larger, high demand, big industry items such as cars.  Many products…
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Tech Insight – What Are Zero-Click SERPs?

In this article, we look at what a zero-click searches (SERPs) are, how this has impacted SEO, and what measures can be taken to increase the likelihood of your pages achieving featured snippets. Zero-Click SERPs A zero-click search describes when the search engine query is answered by a snippet of text at the top of…
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Practice PowerPoint Presentations Anywhere

Microsoft has announced that its PowerPoint Presenter Coach is now available on all platforms. Presenter Coach Presenter Coach, first introduced in PowerPoint for the web, helps the user to practice their presentation skills. The app utilises AI to give users useful feedback on their pace, use of monotone pitch, use of filler words, poor grammar,…
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Are Macs Really More Secure Than PCs?

Apple Macs have long had a reputation for being more secure than PCs but where does this idea come from and is it really the case? How Did It Start? Apple itself supported the idea that Macs didn’t get computer viruses until (in 2012) it was noted that the claim was removed from its “Why You’ll…
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