Author: admin

Providing IT support and solution to small and medium businesses. Servicing Edinburgh, Livingston, Fife and surrounding areas. Responsive, Flexible, Professional and friendly local support.

3CX DesktopApp Security Alert

In the news What Mear Technology have done for our clients 30/03/23 am Identified all machines we manage with 3CX Desktop app 18.12.407 & 18.12.416. 30/03/23 am Removed the affected version of 3CX desktop app on all clients and installed Web App (PWA) version. Sent a secure message directly to affect staff with instructions on…
Read more

Cyber Essentials – Changes in April 2023

In April 2023, the UK government’s Cyber Essentials program will update its technical requirements to help small businesses protect against common cyber threats. The update is part of a regular review of the scheme’s technical controls and follows a major update last year. The 2023 update will be a lighter touch, providing a number of…
Read more

Microsoft Teams and Outlook go down for thousands of Microsoft 365 users

Downdetector.com, a website that monitors service interruptions, has recorded a significant number of global reports of issues with various services such as Teams, Outlook, Microsoft 365, and Xbox Live. These reports are gathered from a variety of sources, including user submissions. Microsoft is currently looking into an interruption that has caused thousands of users worldwide…
Read more

Company Sharepoints not Syncing via OneDrive

There is an annoying issue with customers who normally access Sharepoint via OneDrive and file explorer. This issue prevents users from getting the same experience as their colleagues. While there are a few reasons why users can not synchronise their company Sharpoint via OneDrive, we will discuss one particular reason here assuming you have completed…
Read more

Keeper Vs Lastpass

Keeper Password Manager vs LastPass

Maybe this is a slightly biased viewpoint as Mear Technology does not sell LastPass but LastPass has been in the news recently due to a data breach and we wanted to help our customers understand what Keeper is doing about this. Keeper password manager is a password management tool that allows users to securely store…
Read more

Public Wifi risks for employees

Free public Wi-Fi can be a convenient option for employees who need to access the internet while on the go or away from the office. However, it is important to note that using free public Wi-Fi can also put your company’s sensitive information at risk. One major issue with using free public Wi-Fi is that…
Read more

Exclaimer iPhone signatures are not right

How to setup an iPhone to always send in HTML Note: By default, an iPhone will always send new messages in Plain Text unless any formatting has been applied to the text. If formatting has been applied to the text, such as making the text bold or italic, then it will send the message in HTML.   Follow…
Read more

Mear Technology Christmas opening hours

It’s that time of the year when we have to reach out to all our wonderful customers and advise them of our opening hours. We would like to take the time to thank you all for your business. It’s been an interesting few years, taking a tremendous toll on many of your companies. I hope…
Read more

3CX V18 U5 Adds WhatsApp Integration & Improved Live Chat

Your 3CX v18 U5 is nearly hear. There are some new features and some EOL products Source: https://www.3cx.com/blog/releases/v18-update-5/Two heads are better than one, let alone an entire team! No need to rely on a single person to respond to messages. Update 5 integrates seamlessly with WhatsApp & SMS* making it possible for your entire team…
Read more

OUTLOOK: Keep important email folders at the top

You know what they say, out of sight, out of mind. That isn’t such a good thing when it comes to important email folders. Keep your priority folders prominent in Outlook so they’re always at the top of your list.

OUTLOOK: Set your Out of Office auto-response message

Pack that sunscreen and put on those sunglasses, because it’s time for a getaway. Just one thing left to do and that’s switch on your Out of Office. Let customers and colleagues know you’re away and who they should contact.

OUTLOOK: Make a new contact automatically

Who has the time to manually create new email contacts?  If you’re still relying on old emails or autocomplete, we have just the thing for you. Here’s how to create a new contact quickly and keep your contacts up to date.