AI and Facial Analysis Job Interviews

Reports of the first job interviews conducted in the UK using Artificial Intelligence and facial analysis technology have been met with mixed reactions. The Software The AI and facial analysis technology used for the interviews comes from US firm HireVue. The main products available from HireVue for interviewing are Pre-Employment Assessments and Video Interviewing. For […]

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Major Workforce Changes Over The Next Five Years

A new global Forrester Consulting study predicts major changes in their service workforce over the next five years, including replacing call centre and customer service centre staff with automated dispatch notification. The Study The “From Grease To Code: What Drives Digital Service Transformation” study, commissioned by cloud-based software for service execution management company ServiceMax, highlights […]

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Leaving Your Job? Don’t Take Personal Data With You Warns ICO

The Information Commissioner’s Office (ICO) has warned those retiring or taking a new job that under the Data Protection Act 2018, employees can face regulatory action if they are found to have retained information collected as part of their previous employment. Old Investigation The renewed warning was issued following the regulator concluding its dealings in […]

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Robot Programmed to Carry Out Unbiased Job Interviews

TNG and Furhat Robotics in Sweden have developed a social, unbiased recruitment robot called “Tengai” that can be used to conduct job interviews with human candidates. Existing Robot, Modified The robot, ‘Furhat’, was developed several years ago by Stockholm based start-up Furhat Robotics. The Furhat robot, which looks like an internally projected human face on […]

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